Customer Satisfaction is Key [infographic]
Tweet |
(To enlarge via computer keyboard, hold ctrl key down while rolling mouse wheel forward/away from you)
Customer Satisfaction Is Key
Several Criteria Determine How Buyers and Sellers Select a Real Estate Firm
Buyers who choose a real estate firm based on...
Reputation: 30%
Past experience with the agent / salesperson: 21%
Recommendation: 24%
Sellers who choose a real estate firm based on...
Reputation: 35%
Past experience with the agent / salesperson: 25%
Recommendation: 21%
Overall satisfaction with real estate companies is higher among repeat clients compared with new clients.
(To view this infographic on its original site, click here.)
Customer Satisfaction Is Key
Several Criteria Determine How Buyers and Sellers Select a Real Estate Firm
Buyers who choose a real estate firm based on...
Reputation: 30%
Past experience with the agent / salesperson: 21%
Recommendation: 24%
Sellers who choose a real estate firm based on...
Reputation: 35%
Past experience with the agent / salesperson: 25%
Recommendation: 21%
Overall satisfaction with real estate companies is higher among repeat clients compared with new clients.
(To view this infographic on its original site, click here.)
0 Comments:
Post a Comment
<< Home